At AdattoCreation, we are committed to delivering your products in a timely and efficient manner. Our Shipping Policy outlines the various aspects of how we handle shipping, including shipping options, processing times, and international shipping. Please read the following information carefully to understand our shipping procedures.

Shipping Options and Rates

Domestic Shipping

We offer several shipping options within [Your Country/Region]. The available options and their respective rates are:

• Standard Shipping: Delivered within 5-7 business days. Rates vary based on the weight and destination of the package.
• Express Shipping: Delivered within 2-3 business days. Additional charges apply.
• Overnight Shipping: Delivered the next business day if the order is placed before 12 PM (noon) [Your Time Zone]. This service incurs a premium shipping fee.

International Shipping

We ship to selected international destinations. The options and rates are as follows:

• International Standard Shipping: Delivered within 10-15 business days. Rates vary based on the destination country and weight of the package.
• International Express Shipping: Delivered within 5-7 business days. Additional charges apply for expedited service.

Please note that international shipping times may vary due to customs processing and local postal services.

Free Shipping

We offer free standard shipping on domestic orders over $100. This offer is automatically applied at checkout.

Order Processing

Processing Time

Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). During peak seasons or sales events, processing times may be extended.

Order Confirmation

Once your order is placed, you will receive an email confirmation. This email will include your order number and details of the items purchased.

Shipping Confirmation

When your order is shipped, you will receive a shipping confirmation email with your tracking number and a link to track your package. Please allow up to 24 hours for the tracking information to update.

Delivery Times

Estimated Delivery

The delivery times provided are estimates and may vary based on your location and other factors such as weather conditions, postal service delays, and customs processing.

Delivery Delays

While we strive to meet our delivery estimates, delays can occur. If you experience a delay, please check the tracking information provided. If the issue persists, contact our customer service team at support@adattocreation.com.

Tracking Your Order

You can track your order using the tracking number provided in the shipping confirmation email. Simply click the tracking link or visit the carrier’s website and enter your tracking number for the latest updates on your shipment’s status.

Shipping Restrictions

P.O. Boxes and APO/FPO Addresses

We are unable to ship to P.O. Boxes, APO, or FPO addresses. Please provide a valid street address for delivery.

Customs, Duties, and Taxes

For international shipments, customs fees, import duties, and taxes may be applied once the shipment reaches your country. These charges are the responsibility of the recipient. Please check with your local customs office for more information.

Damaged or Lost Packages

Damaged Packages

If your package arrives damaged, please contact us immediately at support@adattocreation.com. Provide your order number, a description of the damage, and any photos if possible. We will work with you to resolve the issue.

Lost Packages

If your package is lost in transit, please contact us as soon as possible. We will initiate an investigation with the carrier and keep you updated on the status. If the package cannot be located, we will arrange for a replacement or refund.

Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for the latest information on our shipping practices.

Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us:

• Email: support@adattocreation.com
• Phone: +1 (123) 456-7890
• Mailing Address: AdattoCreation, 1234 Creativity Lane, Imaginative City, ST 56789

This document was last updated on 21-June-2024.

Thank you for shopping with AdattoCreation! We appreciate your business and look forward to serving you.